Mark Miller

Jul 29 2013

Do You Work With a Team or a Family?

Most teams struggle because they don’t know whether they are a team or a family.

Often they’re an intriguing mixture of both.

After spending several years studying executive leadership teams, interviewing scores of executives and managers, analyzing thousands of data points, and writing hundreds of pages on the topic, I found that most working groups truly believe that they are a real team.

Yet most of these “teams” struggle because their leaders and members are not functioning as a real team.

There is ONE fundamental question that you must answer to be effective in your work…

May 23 2012

Great leaders serve

I was recently reminded of an experience with an executive of a large organization who was faced with a challenging decision – a decision that eventually cost the organization a lot of money.

This post is part of the series – What Ever Happened to Personal Responsibility?
Would You Return to Your Organization?
If You’re Not Growing, You’re Dying…Really?
Leaders are the Most Creative People on the Planet
Great Leaders Serve
Is Fear Taking Over?

During discussions about the decision the executive made this revealing off-the-cuff statement – My goal is to survive a presidency.

These few words uttered in a moment of vulnerability informed the entire group that he was most interested in self-preservation.

May 11 2012

Leader Profile | Mark Miller

This week, I had a phone conversation with Mark Miller. Mark is the Vice President for Organizational Effectiveness at Chick-fil-A World Headquarters in Atlanta, Georgia.

I first became acquainted with Mark through a session he presented at the 2010 Building Champions Experience.

Photo Credit: Paul Amodio

At the Experience, Mark talked in great detail about how he managed his calendar and email. I have implemented many of these disciplines I learned from Mark and have written about some of them previously:

Mark gave me some great information this week, so I asked him if I could share our conversation with you.

We’re also going to give away 20 copies of his newest book, Great Leaders Grow. You can find out more about the giveaway below.